Return or exchange an item

Boutiques de Musées strives to ensure your complete satisfaction with your purchases. However, if you wish to return or exchange a product, please follow the instructions below.

To return or exchange an item, please enter your email address and order number to access the online form

Once the latter is completed, a return slip to attach to your package will automatically be created and sent to your email address. This must be added to your return package in order to validate your return.