FAQs

Consult our catalog online

If you have a precise idea of the article you are looking for, use the research tools that we put at your disposal.

Looking for a gift idea

Access our search engine, either from access "Gift Ideas", or from the home page, or from the left headings (Multimedia, Catalogs & Guides, Castings, Jewelry, Fashion & Accessories, Decoration, Posters & Stationery, Youth), or by the search module.

Looking for a specific article

Type the corresponding keywords in the input box. For more search criteria type your request directly on the search engine.

Exhibitions section

Offers a selection of products related to the exhibition, as well as a direct link on the website of the exhibition.

Museums section

Offers a selection of products dedicated to each of the proposed museums.

Product description

Each item for sale is described in detail by its description. To view this listing just click on the picture of the item.

You have the opportunity to zoom in on many visuals, casts, jewelry etc ...

If, there are several types of the same article (CD-ROMs PC or MAC in several languages, gold jewelry or silver) choose what type of article you want by clicking in the corresponding box.

Buy online

On our e-shops sites, you make your purchases exactly the same way when in real shops: you will browse the shelves and when there is a product you like, you can put it in your cart. You can at any time return one of your items to the shelves or decide to take several items. Once you have made your choice, you pay for your purchases and leave the store.

Who are we ?

Choose the link "More about us" displayed at the bottom of the page on the left to know everything about us.


Frequently Asked Questions

Are the products the same on your online shopping site boutiquesdemusees.fr and in your shops?

No, the offer of the online store is more general than that offered in each site. Each museum shop bookstore specializes in its own collections (eg Ecouen on the Middle Ages). _ Each of them will offer you a wide offer on its own themes. The shopsdemusees.fr site takes up the heart of the assortment of each of the sites and offers you a more open and representative offer of all the bookshops shops.

Are the prices the same on the internet and in the bookstore stores?

Yes, the NMR practices a similar price policy in store and on the website excluding promotional operations. On the other hand promotions can be specific to the website or shops.

What are the delivery times once my order has been placed?

The deadlines are different depending on the chosen shipping formula. By Chronopost 48 hours, by Colissimo up to 4 days.

Can orders be delivered worldwide?

Some countries and cities are not served by the transport companies we work with, but do not hesitate to contact for further information.

Are the products presented in stock?

Yes, only the products available at the time of your order are presented. The update is in real time.

What to do in case of broken or damaged products?

See the instructions on the bottom of your bill. You can make an exchange or a refund by transfer to your account.

When is my credit card charged?

At the moment you place the order.

I want to review a work that I really liked during my visit to the museum

The Photographic Agency website presents more than 90,000 works of art preserved in French museums. A search engine allows you to find the work you want to see again. The address of the site is: www.photo.rmn.fr

I'm looking for slides and I can not find them on the site

Slides are not part of our selection of products available for sale online. Remember to buy them in the museum bookstore during your visit.

I'm looking for information on museum opening days and prices.

You will find on the website of the Réunion des Musées Nationaux the information concerning the price conditions (reduced rates, subscription cards, tours) of all the national museums.

You didn't find what you are looking for?

Contact form +33 1 40 13 46 66 boutiquesdemusees@rmngp.fr